Tolu Health Privacy Policy - Effective Date: 8/1/2024

‍

Hormonly Health Technologies (“Company”, “Tolu”, “we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your personal and health information when you access our services through the Tolu app, website, or affiliated platforms (collectively, the “Services”). We are committed to protecting your rights and complying with all applicable privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

​

Scope

This Privacy Policy applies to all users of our Services and covers information you provide to us, as well as information we collect automatically through your use of our platform.

This policy does not cover third-party websites or services linked through our platform. We are not responsible for their privacy practices.

​

Information We Collect

We collect the following categories of data:

a. Information You Provide

  • Full name, email address, phone number
  • Demographic information (e.g., age, sex, location)
  • Health history, lab test results, symptoms, medications
  • Lifestyle data, such as sleep, diet, and exercise habits
  • Any content you submit, including questions, recordings, or assessments

b. Automatically Collected Data

  • Device information (IP address, OS, browser type)
  • Usage data and interaction patterns within the app
  • Cookies and similar technologies

​

How We Use Your Information

Your data helps us to:

  • Deliver and improve the Services
  • Generate AI-powered health insights and educational content
  • Communicate updates, recommendations, and notifications
  • Ensure legal compliance and platform security

We will never use your Protected Health Information (PHI) for marketing purposes without your explicit written consent, as required by HIPAA.

​

Sharing Your Information

We do not sell your personal or health information. We may share your data under the following circumstances:

  • With your consent: When you choose to share your profile with a coach or practitioner
  • With service providers: Under contracts that enforce strict confidentiality
  • As required by law: To comply with legal obligations or respond to legal processes
  • In case of business transition: In the event of a merger or acquisition, with safeguards in place

HIPAA Compliance

We comply fully with HIPAA and uphold your rights as a data subject. These rights include:

  • Requesting access to your health data
  • Requesting corrections or updates to inaccurate data
  • Receiving a record of disclosures
  • Requesting restrictions on data use
  • Filing a complaint without fear of retaliation

For HIPAA-related requests, please email support@tolu.health.

Subject line: HIPAA-related request

​

Data Security

We implement encryption, access control, secure cloud hosting, and regular audits to protect your information. While no system is infallible, we are committed to continuously strengthening our security infrastructure.

​

Data Retention

We retain your data only for as long as necessary to deliver services and meet legal obligations. You may request deletion of your data by contacting us, subject to HIPAA regulations and professional data retention policies.

​

Cookies & Tracking Technologies

We use cookies and other tracking tools to enhance your experience. You can control these through your browser settings.

Children’s Privacy

Tolu is not intended for children under 13 years of age. If we discover we’ve collected data from a child under 13, we will promptly delete it.

​

International Users

By accessing our Services from outside the U.S., you agree that your data may be transferred to and processed in the United States under U.S. privacy laws.

​

Your Choices

You may:

  • Update or correct your information through the app
  • Opt out of communications
  • Request the deletion of your account by emailing support@tolu.health

Changes to This Policy

We may revise this Privacy Policy periodically. We will notify you of material changes through the app or via email. Your continued use of the Services indicates acceptance of the updated terms.

​

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, contact us at:

Hormonly Health Technologies (Tolu App)

support@tolu.health
Subject Line: Privacy Officer

Tolu
FOR THE PAUSE
Partnership OpportunitiesTerms & ConditionsPrivacy PolicyAccessibility Statement
© Hormonly Health LLC 2025. All rights reserved.
© Hormonly Health LLC 2024. All rights reserved.
PartnershipOpportunitiesTerms & ConditionsPrivacy PolicyAccessibility Statement
Why do 65% of women feel unprepared for menopause?
1. We were never taught this.
Most of us learned about puberty in school, maybe even pregnancy—but no one explained menopause. We weren’t told what would happen, what to expect, or how to prepare.
Why do 65% of women feel unprepared for menopause?
2. Information is scattered and confusing.
You Google one thing, and get ten different answers. Some say hormone therapy is dangerous; others say it’s essential.

It’s overwhelming—and we give up.
Why do 65% of women feel unprepared for menopause?
3. No one talks about it.
Even our moms, sisters, and doctors often stay quiet.
So we enter perimenopause with no map, no guidance, and no language to describe what we’re going through.
Why do 65% of women feel unprepared for menopause?
Being unprepared isn't your fault. The system didn't prepare you.
What if you could finally get clear answers to your symptoms—
from someone who listens?
It's time to change things up!
Ask Tolu your first question now.
Are you ready?
Let’s Go
Why do 75% of women who seek help for menopause symptoms go untreated.
1. Symptoms are brushed off.
Many women report feeling dismissed by doctors when they mention mood swings, hot flashes, or low libido. You might hear:
"It’s just stress" or "That’s aging."
Why do 75% of women who seek help for menopause symptoms go untreated.
2. Misdiagnosis is common.
Menopause symptoms mimic other conditions: depression, thyroid disorders, and even autoimmune issues. Without proper hormone testing or listening, women are misdiagnosed or untreated.
Why do 75% of women who seek help for menopause symptoms go untreated.
3. Normal doesn't mean easy.
Being told "it’s normal" isn’t the same as being helped.
Just because it’s common doesn’t mean you should suffer through it.
Why do 75% of women who seek help for menopause symptoms go untreated.
You deserve better.
Your symptoms matter.
And help should never stop at "you'll get through it".
It's time to change things up!
Ask Tolu your first question now.
Are you ready?
Let’s Go
Why do 85% of women experience life-disrupting symptoms during menopause?
1. The symptoms are more than physical.
Brain fog. Anxiety. Joint pain. Sleep problems. They creep in slowly, and many women don’t connect them to hormones.
Why do 85% of women experience life-disrupting symptoms during menopause?
2. The changes happen before you expect.
Perimenopause can start in your late 30s or early 40s.
But no one tells you that—so you don’t realize what’s going on until your life feels off track.
Why do 85% of women experience life-disrupting symptoms during menopause?
3. Every woman experiences it differently.
No two menopause journeys are the same.

But the medical system expects you to fit into a box.
Why do 85% of women experience life-disrupting symptoms during menopause?
You’re not crazy, lazy, or weak. You’re going through hormonal changes—real, measurable, impactful.
Tolu connects the dots, so you don’t have to guess.
It's time to change things up!
Ask Tolu your first question now.
Are you ready?
Let’s Go